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Get communities back to business.

The Qualtrics Back To Business for Communities solution helps you understand the current state of public health in your community and take a data-driven approach to getting your people back to work by putting trust first. We’ve identified the five most criticalsteps for public health risk assessment and management.

How it works for your citizens


Encourage 100% of
your communities to take
the risk assessment


Automatically schedule
appointments for
high-risk individuals


If test is positive,
automatically trigger
opt-in contact tracing


Keep in touch with
your community with an
ongoing COVID-19 pulse

Get Started


Prioritize and schedule
vaccination + monitor
trust and awareness

Assess residents based on risk, and prioritize and schedule who needs to receive the vaccine. See real-time reports on inventory and demand to help manage administration, and automatically report adverse events back to CDC, IIS, VRES systems and state health departments. All the data can be shared securely with employers, schools, and universities too, to help them certify a safe return.

Get real-time data combined with sentiment tracking and feedback, so you can take action to improve vaccine uptake in your communities.

Learn More


States and communities
using Qualtrics

How it works for Administrators

Clear, actionable
information and insights

  • Use data to inform decisions, including coordination of resources
  • Track COVID-19 statewide with real-time dashboards and daily monitoring of symptomatic individuals
  • Analyze data by demographic characteristics to gather insights and support at-risk communities
  • Prioritize individuals who need immediate medical attention and/or COVID-19 testing
  • Take action to keep your community secure with opt-in contact tracing that works

Secure, trusted platform with proven
scale for public sector needs

  • The Qualtrics XM Platform is ISO 27001 and FedRamp compliant. It is also HITRUST certified, which means its technology platform provides customers the tools they need to manage HIPAA compliance
  • Secure, unified data collection for aggregation and analysis by federal, state and local government and health departments
  • Automated individual result reporting to state & federal health information systems
  • Trusted choice of more than 80 federal agencies and 300 state and local governments for sensitive public sector needs

Integrates all your
existing platforms and
partners seamlessly

  • Streamline coordination between departments and help increase the capacity and efficiency of COVID-19 responses
  • Work with public and private health providers to offer test appointment scheduling at eligible testing locations in an integrated tool
  • Leverage hundreds of pre-built integrations to get running within days
  • Streamline communications/alerts to community members through a single platform

Learn more about
Back to Business
for Communities

At Qualtrics, we’ve witnessed first-hand the power of state and local government in leading the response to COVID-19. Since mid-March, Qualtrics COVID-19 solutions have been used to help leaders understand the impact of this pandemic in more than 100 cities and counties, across all 50 states in the United States, in 90 countries worldwide, and on 6 continents.

Based on the best practices from our work, we have created a special set of services to help you listen to citizens, take a fact-based approach to risk-assessment, and execute the right actions to save lives.

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