X4 X4

19 min

Filmed on the slopes of Deer Valley, Chip and Joanna discuss how centering
the Magnolia brand at home in Waco and staying focused on their vision
helped them create powerfully authentic experiences.

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X4 X4

19 min

Filmed on the slopes of Deer Valley, Chip and Joanna discuss how centering
the Magnolia brand at home in Waco and staying focused on their vision
helped them create powerfully authentic experiences.

X4 : THE EXPERIENCE MANAGEMENT SUMMIT

Jo Malone

Rethinking First Impressions

14 min

From London, world-renowned perfumer Jo Malone reflects on the beliefs that have driven her maverick approach to scent-making and describes the innovative ways her brand is delivering a lasting first impression.

Rethinking First Impressions

14 min

From London, world-renowned perfumer Jo Malone reflects on the beliefs that have driven her maverick approach to scent-making and describes the innovative ways her brand is delivering a lasting first impression.

XM Keynote

Making Business More Human

17 min

Qualtrics CEO Zig Serafin shares how great companies are creating experiences that move our world forward by embracing empathy and building deep-rooted connections with every individual at scale.

Making Business More Human

17 min

Qualtrics CEO Zig Serafin shares how great companies are creating experiences that move our world forward by embracing empathy and building deep-rooted connections with every individual at scale.

XM INNOVATION

Experience Management

Experience Management

13 min

See how XM is helping businesses hear every voice, understand every need, and act on every opportunity, and hear how Lumen is transforming its culture to deliver more human-centric experiences to customers.

Experience Management

13 min

See how XM is helping businesses hear every voice, understand every need, and act on every opportunity, and hear how Lumen is transforming its culture to deliver more human-centric experiences to customers.

Employee Engagement

Employee Engagement

16 min

Check out the technology innovations powering what’s next in the experience of work, and see how Chipotle is using them to reimagine the role of HR to truly understand what matters most to its people.

Employee Engagement

16 min

Check out the technology innovations powering what’s next in the experience of work, and see how Chipotle is using them to reimagine the role of HR to truly understand what matters most to its people.

Customer Care

Customer Care

12 min

See how XM improves business operations and powers exceptional customer service experiences, plus hear how GM Financial is using it to design more personalized, user-friendly experiences to build trust and loyalty.

Customer Care

12 min

See how XM improves business operations and powers exceptional customer service experiences, plus hear how GM Financial is using it to design more personalized, user-friendly experiences to build trust and loyalty.

Experience iD

Experience iD

12 min

How personalization is driving a new wave of breakthrough experiences, plus how StockX is moving beyond a one-size-fits-all approach to experience to build a one-of-a-kind marketplace for today’s most coveted products.

Experience iD

12 min

How personalization is driving a new wave of breakthrough experiences, plus how StockX is moving beyond a one-size-fits-all approach to experience to build a one-of-a-kind marketplace for today’s most coveted products.

XM in Healthcare

XM in Healthcare

16 min

Explore a new era in the patient experience, powered by Experience Management, and see how Trinity Health is using XM to deliver personalization at scale and design a more empathetic healthcare system.

XM in Healthcare

16 min

Explore a new era in the patient experience, powered by Experience Management, and see how Trinity Health is using XM to deliver personalization at scale and design a more empathetic healthcare system.

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