2 min
Under Armour knows that if you’re going to be a new player in an existing category, you need to come with breakthrough product that actually changes the game. And you can’t develop breakthrough product without experience data from actual customers. That’s why Under Armour turned to Qualtrics XM.
2 min
Under Armour knows that if you’re going to be a new player in an existing category, you need to come with breakthrough product that actually changes the game. And you can’t develop breakthrough product without experience data from actual customers. That’s why Under Armour turned to Qualtrics XM.
X4 : THE EXPERIENCE MGMT SUMMIT
Making Business More Human
17 min
Qualtrics CEO Zig Serafin shares how great companies are creating experiences that move our world forward by embracing empathy and building deep-rooted connections with every individual at scale.
Making Business More Human
17 min
Qualtrics CEO Zig Serafin shares how great companies are creating experiences that move our world forward by embracing empathy and building deep-rooted connections with every individual at scale.
XM INNOVATION
Employee Engagement
16 min
Check out the technology innovations powering what’s next in the experience of work, and see how Chipotle is using them to reimagine the role of HR to truly understand what matters most to its people.
Employee Engagement
16 min
Check out the technology innovations powering what’s next in the experience of work, and see how Chipotle is using them to reimagine the role of HR to truly understand what matters most to its people.
Customer Care
12 min
See how XM improves business operations and powers exceptional customer service experiences, plus hear how GM Financial is using it to design more personalized, user-friendly experiences to build trust and loyalty.
Customer Care
12 min
See how XM improves business operations and powers exceptional customer service experiences, plus hear how GM Financial is using it to design more personalized, user-friendly experiences to build trust and loyalty.
Experience iD
12 min
How personalization is driving a new wave of breakthrough experiences, plus how StockX is moving beyond a one-size-fits-all approach to experience to build a one-of-a-kind marketplace for today’s most coveted products.
Experience iD
12 min
How personalization is driving a new wave of breakthrough experiences, plus how StockX is moving beyond a one-size-fits-all approach to experience to build a one-of-a-kind marketplace for today’s most coveted products.
XM in Healthcare
16 min
Explore a new era in the patient experience, powered by Experience Management, and see how Trinity Health is using XM to deliver personalization at scale and design a more empathetic healthcare system.
XM in Healthcare
16 min
Explore a new era in the patient experience, powered by Experience Management, and see how Trinity Health is using XM to deliver personalization at scale and design a more empathetic healthcare system.
MORE CUSTOMER STORIES
Stance
2 min
Stance wanted to shake up the sock world – and keep shaking, every season. But to shift consumers’ perception from socks-as-functional to socks-as-art they needed designs that commanded attention. Every time. That’s where Qualtrics comes in. ProductXM empowers Stance to get inside consumers’ heads and design products they can count on flying off the shelves.
Stance
2 min
Stance wanted to shake up the sock world – and keep shaking, every season. But to shift consumers’ perception from socks-as-functional to socks-as-art they needed designs that commanded attention. Every time. That’s where Qualtrics comes in. ProductXM empowers Stance to get inside consumers’ heads and design products they can count on flying off the shelves.
2 MIN
In internet years, Pinterest is a veteran. Founded in 2009, its first incarnation was as a place to ‘pin’ or save things you found on the internet. But as internet trends developed and social media platforms became the publishing house for a new generation of creators, Pinterest has become a hub for original, creative content.
2 MIN
In internet years, Pinterest is a veteran. Founded in 2009, its first incarnation was as a place to ‘pin’ or save things you found on the internet. But as internet trends developed and social media platforms became the publishing house for a new generation of creators, Pinterest has become a hub for original, creative content.
BMW
3 MIN
BMW’s reputation for driving performance in the automotive industry is second to none. But in the experience economy, you need more than one great experience to earn and keep loyal customers. BMW invested in Qualtrics XM to reengineer its CX program and drive increased repurchase and return service rates.
BMW
3 MIN
BMW’s reputation for driving performance in the automotive industry is second to none. But in the experience economy, you need more than one great experience to earn and keep loyal customers. BMW invested in Qualtrics XM to reengineer its CX program and drive increased repurchase and return service rates.
JetBlue
2 MIN
Since its inception, JetBlue has demonstrated an extraordinary commitment to exceeding its passengers’ expectations for value and comfort. From discovering purchase drivers to closing the loop on feedback, JetBlue wanted total control of itscustomer experience program. So JetBlue turned to Qualtrics.
JetBlue
2 MIN
Since its inception, JetBlue has demonstrated an extraordinary commitment to exceeding its passengers’ expectations for value and comfort. From discovering purchase drivers to closing the loop on feedback, JetBlue wanted total control of itscustomer experience program. So JetBlue turned to Qualtrics.
